Who we are
Non-Regulated is a trading name of Introvisory Ltd, a company registered in England and Wales with company number 11003625 and its registered office at 105 Farringdon Road, London EC1R 3BU. Introvisory Ltd is the controller of the personal data described in this notice. You can contact us about privacy by calling 020 7566 0044, by email or by post to the address above.
What we collect
- Details you give us on the booking form: your name, email address, phone number, how and when you would like to talk, what you want checked, whether you have already appointed a law firm or regulatory consultant, any message you add and the page you came from.
- Details you give us on calls and by email about your business, its activities and its marketing. These are usually about a business, but they can include personal information about you and others.
- Technical details sent with the form: your IP address and browser type. We use these to prevent spam and abuse.
- Unless you opt out, statistics about how you use the site collected by Google Analytics. See the cookie policy.
How we use it and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Arranging and holding the call you asked for, and following up on it | Our legitimate interests in responding to enquiries, and steps you have asked us to take |
| Introducing you to a solicitor or specialist | Our legitimate interests in dealing with the enquiry you made, and steps you have asked us to take |
| Keeping records of introductions and the fees we are paid for them | Our legitimate interests and our legal obligations to keep accounting records |
| Preventing spam, fraud and misuse of the site | Our legitimate interests |
| Website analytics, used only for statistics about how the site is used | Our legitimate interests in understanding and improving the site. You can opt out at any time on our cookie policy page |
We do not sell your personal data and we do not use it for automated decisions that affect you.
Who we share it with
- The solicitors and specialists we work with, so they can help with your enquiry. They become responsible for your data under their own privacy notice.
- Our IT, hosting and email service providers, who process it on our instructions.
- Google, which provides our website analytics, unless you opt out.
- Professional advisers, regulators, courts or law enforcement where the law requires it or to establish or defend legal claims.
Some of our service providers may process data outside the UK. Where they do, we rely on UK adequacy regulations or safeguards such as the UK International Data Transfer Agreement or Addendum.
Content loaded from other services
This site loads some images from Unsplash. To deliver them Unsplash receives your IP address and browser details in the normal way. It does not set cookies through this site. Our fonts are served from this website, so no font service receives your details.
How long we keep it
We keep enquiry records for as long as we need them to deal with your enquiry and any introduction, and normally for no longer than six years after our last contact with you. This reflects the time limits for legal claims and our need to keep records of introduction fees. If you book a call and nothing follows, we review and delete the record sooner.
Your rights
You have the right to ask for a copy of your personal data, to have it corrected, to have it deleted, to restrict or object to how we use it, to have it transferred to you or another organisation, and to withdraw consent where we rely on it. Some rights only apply in certain circumstances. To use any of them, contact us using the details above. We will not charge you in most cases.
Complaints about how we use your data
If you are unhappy with how we have handled your personal data, please tell us first so we can put it right. Our complaints page explains how. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Changes to this notice
We will update this notice when how we use personal data changes. The date at the top shows when it was last updated.